COOKIE POLICY

    PrimeAutomation.ai

    Last updated: 6/25/2025

    1. What Are Cookies?

    Cookies are small text files that are placed on your device (computer, phone, tablet) when you visit a website. They allow the site to recognise your device, remember preferences, and improve performance and security. This policy also covers similar technologies such as local storage, pixels, beacons and SDKs (collectively “cookies”).

    2. Who Is “We”?

    “We,” “our,” or “us” means Chart Prime Trading, LLC, operator of PrimeAutomation.ai. Our contact details are in the Privacy Policy and Terms of Service.

    3. Why Do We Use Cookies?

    CategoryPurposeLegal basis (GDPR)Lifespan*
    Strictly NecessaryEnable core site functions (account log‑in, security, load‑balancing, consent storage). Without these, the site will not work.Legitimate interest / ContractSession or up to 12 months
    Performance & AnalyticsMeasure traffic, diagnose errors, improve features (e.g., Google Analytics). We anonymise or pseudonymise IPs where required.Consent (EEA/UK); Legitimate interest elsewhere24 months (Google Analytics) or as provider sets
    FunctionalityRemember user preferences (language, cookie‑banner choice, dark‑mode, etc.).Consent / Legitimate interest6–12 months
    MarketingProvide or measure tailored messages (e.g., HubSpot, Meta Pixel). Used only if you accept marketing cookies.Consent3–12 months or as provider sets

    *Exact expiry dates may vary by provider; see Section 6 for key third‑party cookies.

    4. How Do We Obtain Consent?

    • First visit: A banner explains that we use cookies and offers “Accept All,” “Reject Non‑Essential,” and “Customize” choices.
    • Granular selection: Clicking “Customize” opens a panel where you can toggle each category (except Strictly Necessary).
    • Blocking before consent: Performance, Functionality and Marketing cookies are not set until you opt‑in (for users in the EEA/UK and jurisdictions requiring prior consent).

    We store your selection in a consent‑cookie (expires after 12 months) so you are not prompted every visit.

    5. How to Change or Withdraw Consent

    You may at any time:

    1. Click “Cookie Settings” in our footer or banner to reopen the preference panel.
    2. Clear cookies in your browser or use built‑in controls (e.g., Settings > Privacy > Cookies).
    3. Use industry opt‑out tools such as optout.aboutads.info (NAI) oryouronlinechoices.eu.

    Note: removing cookies may log you out or affect site performance.

    6. Key Third‑Party Cookies We Use

    ProviderCookie / Technolog yPurposePrivac y Notice
    Google Analytics (GA, gid)Site analytics, error diagnosticshttps://policies.google.com/privacy
    HubSpot (hubspotutk, __hstc)CRM & marketing automationhttps://legal.hubspot.com/privacy-policy
    Cloudflare (__cf_bm)Bot manageme nt, securityhttps://www.cloudflare.com/privacypolicy/
    Stripe (stripe_mid)Subscription checkout fraud preventionhttps://stripe.com/privacy
    …add any other vendor (e.g., Meta Pixel, Intercom, etc.)

    We endeavour to keep this list current; the live Cookie‑Settings panel provides the authoritative,real‑time list.

    7. Do We Use “Do Not Track” Signals?

    Our site currently does not respond to browser “DNT” headers. You can control cookies through the mechanisms in Section 5.

    8. International Transfers

    Some third‑party providers (e.g., Google, HubSpot) process data in the United States or other countries. Where required, we rely on Standard Contractual Clauses or an equivalent lawful transfer mechanism (see Privacy Policy § 6).

    9. Updates to This Cookie Policy

    We may update this Policy to reflect changes in technology, law or our business. When we do, we will revise the “Last updated” date and, where legally required, re‑prompt for consent.

    10. Contact

    If you have any questions about our use of cookies or your privacy rights, please contact:
    Email: support@primeautomation.ai